# Consumer Affairs Scraper (`crawlergang/consumer-affairs-scraper`) Actor

Scrape ProductReview.com.au - Australia's leading consumer review platform. Search companies by keyword or category, get detailed company ratings and individual customer reviews with verified buyer badges and star ratings.

- **URL**: https://apify.com/crawlergang/consumer-affairs-scraper.md
- **Developed by:** [Crawler Gang](https://apify.com/crawlergang) (community)
- **Categories:** Lead generation, E-commerce, Automation
- **Stats:** 2 total users, 0 monthly users, 96.9% runs succeeded, 11 bookmarks
- **User rating**: 5.00 out of 5 stars

## Pricing

from $3.00 / 1,000 results

This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage.
Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## Consumer Affairs Scraper

Extract company profiles and consumer reviews from **ProductReview.com.au** — Australia's largest consumer review platform covering 100,000+ products and services. Search companies by keyword or category, then get detailed company ratings and individual customer reviews.

### What you can do

- **Search** for companies and products by keyword
- **Browse** companies by category (insurance, automotive, finance, health, etc.)
- **Get reviews** for specific companies including star ratings, review text, author, and date
- Filter reviews by minimum star rating

### Input

| Field | Type | Description |
|---|---|---|
| `mode` | select | `searchCompanies` or `getReviews` (required) |
| `query` | string | Keyword search (mode=searchCompanies) |
| `category` | select | Category to browse (mode=searchCompanies) |
| `companySlugs` | array | Company slugs or URLs (mode=getReviews) |
| `minRating` | integer | Minimum star rating filter 1–5 (mode=getReviews) |
| `maxItems` | integer | Max records to return (1–10,000, default 100) |

#### Example inputs

**Search for companies:**

```json
{
  "mode": "searchCompanies",
  "query": "insurance",
  "maxItems": 20
}
```

**Browse a category:**

```json
{
  "mode": "searchCompanies",
  "category": "automotive",
  "maxItems": 50
}
```

**Get reviews for a company:**

```json
{
  "mode": "getReviews",
  "companySlugs": ["amazon", "nrma-car-insurance"],
  "minRating": 1,
  "maxItems": 100
}
```

### Output

#### Company records (mode=searchCompanies)

| Field | Description |
|---|---|
| `companySlug` | Company identifier slug |
| `companyName` | Company display name |
| `companyWebsite` | Company official website |
| `overallRating` | Average star rating (1.0–5.0) |
| `reviewCount` | Total number of reviews |
| `category` | Product/service category |
| `parentCategory` | Parent category |
| `logoUrl` | Company logo image URL |
| `imageUrl` | Cover image URL |
| `sourceUrl` | ProductReview.com.au listing URL |
| `recordType` | Always `"company"` |
| `scrapedAt` | UTC timestamp |

#### Review records (mode=getReviews)

| Field | Description |
|---|---|
| `companySlug` | Company identifier |
| `rating` | Star rating (1–5) |
| `title` | Review headline (when provided) |
| `body` | Review body text |
| `authorName` | Reviewer name |
| `date` | Review date (ISO 8601) |
| `reviewImages` | Attached images (when present) |
| `sourceUrl` | ProductReview.com.au listing URL |
| `recordType` | Always `"review"` |
| `scrapedAt` | UTC timestamp |

#### Example output

```json
{
  "companySlug": "amazon",
  "companyName": "Amazon",
  "companyWebsite": "https://www.amazon.com.au",
  "overallRating": 1.6,
  "reviewCount": 2543,
  "category": "General Merchandise Shops",
  "sourceUrl": "https://www.productreview.com.au/listings/amazon",
  "recordType": "company",
  "scrapedAt": "2026-05-30T12:00:00+00:00"
}
```

### Available categories

Insurance, Finance, Shops & Retail, Health, Home Services, Automotive, Telco & Internet, Travel, Education, Food & Beverages, Electronics, Fashion & Beauty, Real Estate, Sports & Leisure, Pets, Professional Services.

### FAQ

**What is ProductReview.com.au?**
ProductReview.com.au is Australia's largest consumer review platform with 3M+ reviews across 100,000+ businesses, products, and services.

**Do I need an account or API key?**
No. All review data is publicly accessible.

**How many reviews per company?**
ProductReview shows approximately 35 reviews per page in structured data. Multiple pages are automatically fetched until `maxItems` is reached.

**Are reviews verified?**
ProductReview.com.au marks some reviews as from verified purchasers. This information is available in the review data when present.

**Can I get reviews for Australian-only companies?**
The platform focuses on the Australian market. Most reviewed companies are Australian businesses or those with a significant Australian customer base.

**How fresh is the data?**
Each run scrapes live pages. Reviews are sorted by most recent first.

# Actor input Schema

## `mode` (type: `string`):

What to fetch.

## `query` (type: `string`):

Keyword to search for companies or product categories.

## `category` (type: `string`):

Browse companies in a specific category.

## `companySlugs` (type: `array`):

List of company slug strings from ProductReview.com.au, e.g. 'amazon', 'nrma-car-insurance'. Accepts full URLs too.

## `minRating` (type: `integer`):

Only return reviews with at least this star rating (1–5).

## `maxItems` (type: `integer`):

Maximum number of records to return (1–10000).

## Actor input object example

```json
{
  "mode": "searchCompanies",
  "query": "insurance",
  "minRating": 1,
  "maxItems": 100
}
```

# Actor output Schema

## `reviews` (type: `string`):

Dataset containing all scraped company profiles and/or individual reviews.

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "mode": "searchCompanies",
    "query": "insurance",
    "minRating": 1,
    "maxItems": 100
};

// Run the Actor and wait for it to finish
const run = await client.actor("crawlergang/consumer-affairs-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "mode": "searchCompanies",
    "query": "insurance",
    "minRating": 1,
    "maxItems": 100,
}

# Run the Actor and wait for it to finish
run = client.actor("crawlergang/consumer-affairs-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "mode": "searchCompanies",
  "query": "insurance",
  "minRating": 1,
  "maxItems": 100
}' |
apify call crawlergang/consumer-affairs-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=crawlergang/consumer-affairs-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/acts/fGjP2Dddff038sk9B/builds/1gwywclALXPunVOjh/openapi.json