# G2 Software Reviews Scraper - Ratings, Pros, Cons & Pricing (`thirdwatch/g2-software-reviews-scraper`) Actor

Scrape G2.com software reviews: product ratings, review counts, pricing, features, pros/cons summaries. Browse by category or scrape specific product pages.

- **URL**: https://apify.com/thirdwatch/g2-software-reviews-scraper.md
- **Developed by:** [Thirdwatch](https://apify.com/thirdwatch) (community)
- **Categories:** Other, Lead generation, Integrations
- **Stats:** 21 total users, 5 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $25.00 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.
Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## G2 Software Reviews Scraper

> **Thirdwatch portfolio:** 5K users across 88 public Actors, 2M+ records delivered, and >99% run success. [Explore all Thirdwatch Actors](https://apify.com/thirdwatch).

> Scrape G2.com software listings — product ratings, review counts, pricing, features, pros/cons summaries, and optional individual review bodies.

### What you get

Software-review data from G2.com, the world's largest B2B software review platform. Browse by category (e.g., `crm`, `project-management`) or pass direct product URLs. Get product names, overall ratings, review counts, pricing notes, feature lists, and aggregated pros/cons. Optionally pull individual review bodies for deeper sentiment analysis.

### Output fields

| Field | Description |
|-------|-------------|
| `product_name` | Software product name |
| `rating` | Overall G2 rating (0-5) |
| `reviews_count` | Number of reviews |
| `pricing` | Pricing notes (free plan, starting price, etc.) |
| `description` | Product description |
| `features` | Key feature list |
| `pros_summary` | Most-mentioned pros aggregated from reviews |
| `cons_summary` | Most-mentioned cons aggregated from reviews |
| `category` | Software category |
| `url` | G2 product page URL |
| `reviews` | Individual review bodies (only when `scrapeReviews` is true) |

### Example output

```json
{
    "product_name": "HubSpot CRM",
    "rating": 4.4,
    "reviews_count": 11500,
    "pricing": "Free plan available",
    "description": "HubSpot CRM is a free CRM platform with tools for marketing, sales, and customer service.",
    "features": ["Contact Management", "Email Tracking", "Pipeline Management"],
    "pros_summary": "Easy to use, good integrations",
    "cons_summary": "Limited customization in free tier",
    "category": "CRM Software",
    "url": "https://www.g2.com/products/hubspot-crm/reviews"
}
```

### Input parameters

| Parameter | Required | Description |
|-----------|----------|-------------|
| `categories` | No\* | G2 category slugs (e.g., `"crm"`, `"project-management"`, `"marketing-automation"`). Products from each category page will be scraped. |
| `productUrls` | No\* | Direct G2 product URLs (e.g., `"https://www.g2.com/products/salesforce-sales-cloud/reviews"`). |
| `scrapeReviews` | No | Also scrape individual user reviews per product (slower, more detailed). Default `false`. |
| `maxResults` | No | Maximum products to scrape across all categories and URLs (1-500). Default `5`. |
| `proxyConfiguration` | No | Proxy settings. Leave default for best results. |

\*At least one of `categories` or `productUrls` must be provided.

### Use cases

- **Software buyers**: Compare products side-by-side with real ratings and aggregated pros/cons before purchase.
- **SaaS competitive analysis**: Monitor competitors' ratings, review velocity, and sentiment movement month-over-month.
- **Product marketing**: Pull competitor pros/cons to position your own messaging against their weak spots.
- **Analysts**: Track software market trends, category leaders, and emerging players.
- **Sales enablement**: Research prospects' current tech-stack satisfaction to target switch-focused outreach.

### Pricing

Pay-per-result pricing. Tiered discounts apply automatically based on usage volume.

| Tier | Price per result |
|------|------------------|
| FREE | $0.008 |
| BRONZE | $0.006 |
| SILVER | $0.005 |
| GOLD | $0.004 |

### Limitations

- Default mode returns product-level summaries; enable `scrapeReviews` for individual review bodies at the cost of extra run time.
- Pros/cons summaries are aggregated by G2 itself — depth depends on how many reviews the product has.
- Very large category pages may be sampled — use `maxResults` to control total volume.
- Newly listed products sometimes have incomplete pricing or feature data on G2.
- Sponsored placement in category pages is handled as G2 presents it.

### Compared to alternatives

- **vs. orgupdate/g2-scraper** (~$30/1K results, ~477 users): Our $4-$8/1K tiered pricing is up to ~7x cheaper with the same core fields plus pros/cons summaries.
- **vs. manual research**: At $0.004/result on GOLD, a full 500-product category audit costs ~$2 and finishes in minutes.

Pairs well with [Capterra Software Reviews Scraper](https://apify.com/thirdwatch/capterra-software-reviews-scraper?fpr=9m2cd6) and [Trustpilot Scraper](https://apify.com/thirdwatch/trustpilot-reviews-scraper?fpr=9m2cd6) for full B2B review coverage.

### FAQ

**Can I mix categories and specific product URLs in one run?**
Yes — pass both `categories` and `productUrls` in the same input. The scraper walks both lists up to `maxResults`.

**Where do I get category slugs?**
Browse categories at [g2.com/categories](https://www.g2.com/categories). The slug is the last URL path segment — e.g., `crm` from `g2.com/categories/crm`.

**How do I get individual review text?**
Set `scrapeReviews: true`. The actor will visit each product page and extract review bodies, which counts against `maxResults`.

**How fresh is the data?**
Pulled live at run time — as fresh as G2.com itself.

Last verified: 2026-04

More scrapers at [thirdwatch.dev](https://thirdwatch.dev).

# Actor input Schema

## `categories` (type: `array`):

G2 category slugs to scrape. Examples: 'crm', 'project-management', 'marketing-automation', 'hr', 'accounting'. Products from each category page will be scraped.

## `productUrls` (type: `array`):

Direct G2 product URLs to scrape. Example: 'https://www.g2.com/products/salesforce-sales-cloud/reviews'

## `scrapeReviews` (type: `boolean`):

If true, also scrape individual user reviews for each product (slower but more detailed).

## `maxResults` (type: `integer`):

Approximate cap per category. G2 category pages typically expose 15-25 products; for more, provide additional `categories`.

## `proxyConfiguration` (type: `object`):

Proxy settings. Leave default for best results.

## Actor input object example

```json
{
  "categories": [
    "crm"
  ],
  "productUrls": [],
  "scrapeReviews": false,
  "maxResults": 5,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ],
    "apifyProxyCountry": "US"
  }
}
```

# Actor output Schema

## `results` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "categories": [
        "crm"
    ],
    "maxResults": 5,
    "proxyConfiguration": {
        "useApifyProxy": true,
        "apifyProxyGroups": [
            "RESIDENTIAL"
        ],
        "apifyProxyCountry": "US"
    }
};

// Run the Actor and wait for it to finish
const run = await client.actor("thirdwatch/g2-software-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "categories": ["crm"],
    "maxResults": 5,
    "proxyConfiguration": {
        "useApifyProxy": True,
        "apifyProxyGroups": ["RESIDENTIAL"],
        "apifyProxyCountry": "US",
    },
}

# Run the Actor and wait for it to finish
run = client.actor("thirdwatch/g2-software-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "categories": [
    "crm"
  ],
  "maxResults": 5,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ],
    "apifyProxyCountry": "US"
  }
}' |
apify call thirdwatch/g2-software-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=thirdwatch/g2-software-reviews-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/acts/ixcElca6RY9tDo5Gn/builds/KIMc2EZheGrBaeUHV/openapi.json