484,990 questions with Microsoft 365 and Office-related tags

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8 answers

Unable to make Word autofill page numbers

Several MS agents were unable to help. In my Word Doc, I want to number the pages, starting with the first page, after a section break. I've tried many ways, but it won't fill in page numbers on all the remaining pages.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-07-28T20:39:43.3066667+00:00
Mick B 0 Reputation points
commented 2026-07-30T03:41:56.7833333+00:00
Charles Kenyon 168.9K Reputation points Volunteer Moderator
2 answers

Unable to access Microsoft subscription

I have been paying a subscription annually to Microsoft for Office products (Word, Excel, Powerpoint). Payment is taken every August. This is a subscription that was set up historically and although I try to log in to what I thought was the related…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-29T10:31:58.5133333+00:00
Susan Branigan 0 Reputation points
answered 2026-07-30T03:36:58.8166667+00:00
EmilyS_726 23,420 Reputation points Volunteer Moderator
1 answer

Clarification on whether opening a local .msg file in New Outlook creates or syncs a draft mailbox item

Hello Microsoft Support, We are evaluating a New Outlook integration scenario and would like clarification on the supported and stable platform behavior when opening a local .msg file. In our local testing, we observed that opening a local .msg file in…

Microsoft 365 and Office | Office Online Server
asked 2026-07-30T02:59:59.4866667+00:00
Xiang Zhang 0 Reputation points
answered 2026-07-30T03:36:14.87+00:00
Darren-Ng 12,760 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft home and business 2019

Hi there, I had bought Microsoft Home and Business 2019 version in 2020 and been using it until last week and recently I keep being asked to activate it when opening its Apps my order number is 1297407504. could you please check and let me know how to…

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
asked 2026-07-29T05:39:44.95+00:00
Seyoung Lee 0 Reputation points
answered 2026-07-30T03:34:19.3866667+00:00
EmilyS_726 23,420 Reputation points Volunteer Moderator
1 answer

Microsoft to Minecraft

Hey I don’t know why but my Microsoft won’t connect to my Minecraft on my nentendo switch at all. It pops up an error message “Drowned”? I’ve tried many things and watched many videos but nothing has seemed to work. I believe it’s something with my…

Microsoft 365 and Office | Other
asked 2026-07-30T00:33:21.56+00:00
UNIDENTIFIED 0 Reputation points
answered 2026-07-30T03:21:15.6166667+00:00
SD - IA 175.2K Reputation points Independent Advisor
1 answer

Invoices required

How do I get an Invoice for my latest bill charges for Microsoft annual renewal ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-30T02:39:49.2866667+00:00
Margot Cunningham 0 Reputation points
answered 2026-07-30T03:19:11.3666667+00:00
SD - IA 175.2K Reputation points Independent Advisor
0 answers

PowerPoint will not let me open presentations I have created?

I am trying to review and edit powerpoint presentations for an upcoming class I need to teach. I wrote the powerpoints. I am being prompted to sign in when I try to open the presentations and then get a pop up which tells me I am not authorized to open…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-07-30T03:15:20.9566667+00:00
Aaron Rubin 0 Reputation points
0 answers

I need to cancel my online Visio account

It will not accept the login with [REMOVED PII]@yahoo.com which I believe I use for my Office 365 account. The Visio subscription is a different subscription than Office 365. I only want to cancel the Visio account.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-29T16:20:29.0666667+00:00
Clifford Huxster 0 Reputation points
edited the question 2026-07-30T03:09:24.5566667+00:00
Norah-L 8,595 Reputation points Microsoft External Staff Moderator
3 answers

subscription has expired - paid renewal

I have paid my renewal and received notification of receipt, but today my subscription has been made expired.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-30T02:33:05.7733333+00:00
Corinne Brown 0 Reputation points
edited an answer 2026-07-30T03:07:25.44+00:00
EmilyS_726 23,420 Reputation points Volunteer Moderator
2 answers

Error code 0x0

My mac air 2020 keeps coming up with error code 0x0 and i have no clue how to fix it.

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-07-30T02:16:54.74+00:00
Peggy Thomas 0 Reputation points
answered 2026-07-30T03:03:57.62+00:00
EmilyS_726 23,420 Reputation points Volunteer Moderator
1 answer

Install on a second device

I have installed my 365 Professional on a second laptop. The installation worked, but there was the free version on the laptop and it still prompts to pay $20 and still shows that there is not enough space to send an email. Help!!

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-29T21:45:42.2133333+00:00
lisa nordstrom 0 Reputation points
edited an answer 2026-07-30T02:58:30.2266667+00:00
Norah-L 8,595 Reputation points Microsoft External Staff Moderator
0 answers

One Driver Personal Vault

I can access my onedrive, no problem. The issue is with my personal vault. I can open it, but need to refresh the screen a few times to see the files in it. The bigger issue is I can't open any of my files. I get a screen telling me I can't access this…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-30T02:51:34.68+00:00
Mark Lee 0 Reputation points
1 answer

Copilot works in Excel/PowerPoint but spins forever in Word on new Surface (Snapdragon X Plus)

I just got a new Surface with the Snapdragon X Elite (12th‑gen) processor and I’m using Microsoft 365 Premium. Copilot works perfectly in Excel and PowerPoint, but in Word the Copilot icon (bottom‑right) just spins forever and never opens. I’ve already…

Microsoft 365 and Office | Other
asked 2026-07-29T16:26:53.6666667+00:00
Zuhair Alzuhair 0 Reputation points
answered 2026-07-30T02:47:12.9733333+00:00
Xavier-D 10,820 Reputation points Microsoft External Staff Moderator
1 answer

OneNote for iPad version 16.112.2 has a bug preventing user closing an open notebook (please fix)

Since latest upgrade the above behaviour is apparent. The close icon is not selectable and the inbuilt swipe left to close does not work. The only option is to "Delete All Notebooks" under "Reset OneNote" option in Settings app. This…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-07-30T00:59:38.0266667+00:00
SColley 10 Reputation points
answered 2026-07-30T02:45:02.4033333+00:00
Dora-T 15,820 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive infinite login-MFA loop on work-issued Macbook but not Web or on personal Macbook

I'm using a work-issued M2 2022 13" Macbook Air running Tahoe 26.5.2. We use Microsoft 365, and all of a sudden a few days ago my (Standalone) OneDrive app entered an infinite loop: Open OneDrive Input my work email address I'm brought to my…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-07-24T17:39:30.7+00:00
Infinite Loop Victim 0 Reputation points
commented 2026-07-30T02:30:41.48+00:00
Jade Ng 14,235 Reputation points Microsoft External Staff Moderator
1 answer

PowerPoint does not recognize a newly installed font on Mac

Hi, I’m having an issue with a font I recently installed on my Mac. The font appears correctly in Font Book and works in some other applications, but it either does not appear in PowerPoint or PowerPoint falls back to another font when I open the…

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2026-07-29T20:07:08.12+00:00
Serra Baran 0 Reputation points
answered 2026-07-30T02:29:06.5933333+00:00
Xavier-D 10,820 Reputation points Microsoft External Staff Moderator
3 answers

Unable to access Microsoft 365 Developer E5 Sandbox due to MFA Error 50089 and unexpected 300GB storage limit

Hello Microsoft Team, I am the owner of a Microsoft 365 Developer Program sandbox. Developer Program Account: [Moderator note: Personally Identifiable Information removed] Tenant: [Moderator note: Personally Identifiable Information removed] Global…

Microsoft 365 and Office | SharePoint | Development
asked 2026-07-27T19:54:40.38+00:00
commented 2026-07-30T02:26:51.04+00:00
1 answer

Template issues

I have a template that I have been using for years. Recently when I open and use the template, after several lines the blinking cursor starts dipping down below the letters as I type. How can I make this stop?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-30T00:44:30.2+00:00
Kevin + Tina Frostad 0 Reputation points
commented 2026-07-30T02:18:56.2033333+00:00
Charles Kenyon 168.9K Reputation points Volunteer Moderator
2 answers

Why am I getting emails about exceeding my cloud storage limit when I have an active 365 subscription?

Why am I getting emails about exceeding my cloud storage limit when I have an active 365 subscription?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-29T18:24:53.3333333+00:00
Kern Lewis 0 Reputation points
edited a comment 2026-07-30T02:13:53.9666667+00:00
Craig Long 18,425 Reputation points
1 answer

How do I link my Microsoft 365 account to Clipchamp?

I'm back from yesterday but I need more help please. I want to now use Clipchamp but with the special features awarded me by also having Microsoft 365 as a personal user. Below is the answer I found but how do I link? [from Microsoft canned answers] All…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-07-29T18:03:12.3233333+00:00
robin cotten 0 Reputation points
edited an answer 2026-07-30T02:08:09.5766667+00:00
Norah-L 8,595 Reputation points Microsoft External Staff Moderator