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How do I activate Version 16.66 on my Mac OS Catalina computer?

I purchased Microsoft Office, but unfortunately, one of my computers does not support the updated version. How can I activate Version 16.66 on one of my computers? I tried installing version 16.66, but I still cannot edit Word files.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-07-31T19:35:42.3433333+00:00
Maria Constantin 0 Reputation points
answered 2026-07-31T20:10:09.19+00:00
EmilyS726 253.1K Reputation points Independent Advisor
9 answers

Unable to download files from OneDrive, Explorer freezes

OneDrive will not download files. When a file is clicked, there is no action. The systems freezes and unable to use Explorer.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-07-30T18:56:00.6+00:00
Dale Sherman, PhD 0 Reputation points
commented 2026-07-31T20:10:04.7233333+00:00
Dale Sherman, PhD 0 Reputation points
2 answers

Trouble Accessing Bitlocker Recovery Keys on Microsoft.com

Hi, I am trying to log in to my account to access my bitlocker recovery key, but every time I try to get on the recovery page using this url https://account.microsoft.com/devices/recoverykey there is an endless loop of the page telling me that it is…

Windows for home | Windows 11 | Recovery and backup
asked 2026-07-31T19:41:18.2966667+00:00
Janette Loggins 0 Reputation points
commented 2026-07-31T20:09:51.8633333+00:00
CrazyKats 16,860 Reputation points Volunteer Moderator
1 answer

I want to stop iPhone photos to auto-back up to OneDrive & only use iCloud.

hello, this year I noticed that my photos in my Iphone are getting backed up automatically from my celll straight to my OneDrive Microsoft drive. I did not have this set up before. I normally select the photos I want to be on the cloud after I clean up…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-07-31T19:36:58.2066667+00:00
Maria McLaughlin 0 Reputation points
answered 2026-07-31T20:08:56.9266667+00:00
EmilyS726 253.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Does a Founders Hub Azure Sponsorship subscription qualify for Zero Data Retention approval?"

I'm inquiring about the Microsoft for Startups Founders Hub program before applying. Specifically: does an Azure Sponsorship subscription obtained through Founders Hub qualify for the Zero Data Retention / Modified Abuse Monitoring application for Azure…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

934 questions
asked 2026-07-29T21:57:18.06+00:00
eonon 20 Reputation points
accepted 2026-07-31T20:08:27.0566667+00:00
eonon 20 Reputation points
0 answers

I keep receiving emails from postmaster regarding things that have nothing to do with me

I keep receiving emails that refer to Comcast.net. I DO NOT have anything to do with that. I need to have it stopped, I have better things to do than delete 100 or more emails per day.

Outlook | Web | Outlook.com | Email
asked 2026-07-31T19:32:18.6333333+00:00
Anne-Marie Marshall 0 Reputation points
commented 2026-07-31T20:07:36.8366667+00:00
EmilyS726 253.1K Reputation points Independent Advisor
0 answers

Graph API returns an empty array when getting events by iCalUid or uid which worked fine in June 2026

When we make a request like this https://graph.microsoft.com/v1.0/users/{user}/events?$select=id,subject,responseStatus,iCalUId,uId&$filter=uid eq '{uid}' or like…

Microsoft Security | Microsoft Graph
asked 2026-07-31T20:07:15.46+00:00
Venkat Kilar 0 Reputation points
1 answer

One Drive Notices

Why do I keep getting notices, that I am 80% full, in my one-drive. I started paying for more storage. Don't know why I did, I never had to pay before. Please help, Thank you

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-31T19:10:31.8633333+00:00
Joan Redzinski 0 Reputation points
answered 2026-07-31T20:07:12.7866667+00:00
Bulldog 3,360 Reputation points
0 answers

I need to re configure my hard drives

I have had to change my hard drive c for a bigger one but I cannot get my system to change it. At the moment I have Drive D which is my new drive and drive c which is my old D drive. I also have Local disk A I do not know where that has come from, as it…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-07-31T20:06:10.4733333+00:00
Mark Ambrose 0 Reputation points
0 answers

unable to activate windows 11 after upgrading PC from windows 10 input key in error before updating

I input windows 11 pro key in error before updating from windows 10 pro it will not accept my key now I have updated. I cannot activate by phone as I am unable to select the UK in the dropdown.

Windows for home | Other | Licensing and activation
asked 2026-07-31T19:29:49.64+00:00
Jeff Courtney 0 Reputation points
commented 2026-07-31T20:05:50.2333333+00:00
EmilyS726 253.1K Reputation points Independent Advisor
0 answers

unable to claim my 3 month M365 personal free subscription

When i try it does not complete. No errors or anything just the continue button reappears

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-31T20:05:11.8+00:00
Andrzej Rutkowski 0 Reputation points
1 answer

How to fix outlook email account not opening

Cannot open outlook emails working fine 1 day ago now just cant log in.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-09-02T05:45:35.8033333+00:00
Ray Martland 0 Reputation points
commented 2026-07-31T20:05:03.13+00:00
Karen K 0 Reputation points
2 answers

Microsoft Learn Lab Stuck Loading

The labs for Microsoft Learn seem to have suddenly been stuck on a loading loop, unable to display the launch button. I have viewed the runtime compilation and believe these two errors to be the cause: Failed to execute 'postMessage' on 'DOMWindow': The…

Community Center | Not monitored
asked 2026-07-21T16:14:19.7133333+00:00
William Reed 40 Reputation points
commented 2026-07-31T20:04:43.1633333+00:00
Tac 5 Reputation points
1 answer

can i see a history of previous meeting occurrence that have been recently changed

can i see a history of previous meeting occurrence that have been recently changed

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-07-31T08:15:25.9666667+00:00
Harper, Kirri 0 Reputation points
commented 2026-07-31T20:03:32.5333333+00:00
Ayodele Damilola 0 Reputation points
1 answer

MS refuses to refund me for a canceled MS 365 subscription

Background: I’ve subscribed to Microsoft 365 for a number of years, but I recently decided that the cost was too prohibitive. My credit card on file was canceled and replaced with a new number, so I figured Microsoft wouldn’t be able to renew the…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-07-31T18:28:26.98+00:00
dlee 0 Reputation points
answered 2026-07-31T20:03:30.3533333+00:00
MartMcd 2,665 Reputation points Volunteer Moderator
9 answers

Troubleshoot camera

The camera on my laptop is not working it says that it's either blocked or there's a button on the keyboard to push to make the camera work again but I don't know how to do that so I need help getting my camera working

Surface | Surface Laptop | Sound and camera
asked 2026-03-01T09:03:17.6966667+00:00
White, Joanna 210 Reputation points
commented 2026-07-31T20:01:01.1233333+00:00
karen cleirbaut 0 Reputation points
1 answer

"Update error...." Excel & Powerpoint for Mac

Excel for mac version Update 16.111.2 (26072617) Current Version: 16.111.26071215 Keeps failing to update with a cryptic message of "Update error..."

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-07-31T16:20:40.4733333+00:00
E.G. Morgan 0 Reputation points
commented 2026-07-31T20:00:15.89+00:00
Jonathan Deives 77,405 Reputation points Independent Advisor
0 answers

Attachment failures in on-premises Public Folders traced to a mismatched EMSMDB32.DLL version (Office M365 july update)

Posting this because our case was closed by Microsoft Support as "no known issue documented," despite a reproducible file-level defect. Sharing here in case it helps others hitting the same wall — and in case someone from the product team is…

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

1,638 questions
asked 2026-07-31T19:52:19.93+00:00
Jonathan 21 Reputation points
edited the question 2026-07-31T19:59:40.9466667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
0 answers

I purchased family 365 license from best buy but I cannot read the first character of the product key

I purchased family 365 license from best buy but I cannot read the first few characters of the product key on the receipt so I can download the software onto my computer and my daughter new laptop

Microsoft 365 and Office | Other
asked 2026-07-31T19:59:39.19+00:00
Alex 0 Reputation points
5 answers

Major issue attaching files after Office update (Version 2606)

Since applying the June 2026 updates, we are experiencing a critical issue with file attachments in Microsoft 365 Apps. Affected versions: Version 2606 (Build 20131.20112) – June 30 Version 2606 (Build 20131.20090) – June 25 Issue: Users are unable…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-07-01T17:01:50.78+00:00
Pejman Minooei 20 Reputation points
edited an answer 2026-07-31T19:59:30.5433333+00:00
Jonathan 21 Reputation points